Deleting users from the directory after they left the company

A few users have left our company, but they are still showing up in Tipic when we search for their username whether we delete or disable their account from Active Directory. Please can you let me know how to remove them.

In this directory you should find the file:

global.xdb

C:\Documents and Settings\TW32JS_USER\Application Data\Tipic\spool\Prova_JSM/

You should edit this file with an XML editor to delete the users that left your company.