TIMP is installed but I cannot connect to it with a Client



I have installed the latest copy of the TIPIC server environment. I am able to use the clients to connect to the tipic.com server but cannot connect to a local server (my machine name). All of the appropriate processes are running (according to you troubleshooting guide). when I run ATEConsole and select GUI console, it hangs with the message ' Wait while connecting...'

There could be several reasons why you cannot connect to your newly installed TIMP server:

1) The machine is not reachable by IP; although you have specified the correct name of the machine as your Jabber server, the machine itself could not be reachable by IP

2) There could be a Firewall installed on the machine where the server is installed (check if you have Zone Alarm or other apps)

3) There could be other applications, on the machine where the server is installed, that make it impossible to the TIMP server to connect

4) You have to specify the name of your server when connecting to TIMP; the IP address is not valid - TIMP will refuse connection from the IP because it would consider them addressed to another server (in Jabber xxx@myserver is different from xxx@xxx.xxx.xxx.xxx where that is the IP address of the server.